Associate Analyst Data Science (Novartis)
5/28/20261 min read
Roles and Responsibilities
Major accountabilities:
Responsible for providing secretarial and administrative support.
Support the Project Managers in preparation of promotional material for marketing.
Ensure the full implementation of the SOP.
Issuing monthly reports showing customer satisfaction level.
Update distributors database -Ensure the accurate and timely completion of all reports.
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
Distribution of marketing samples (where applicable)
Key performance indicators:
Customer satisfaction
Delivery on time
Minimum Requirements:
Work Experience:
Working experience within the pharmaceutical industry
Market and customer intelligence
Market Knowledge and Network is desirable
Patient/client driven with excellent communication skills
Skills:
Administrative Assistance
Adobe InDesign
Advertising Campaigns
Business Networking
Communication Skills
Curiosity
Customer Retention
Digital Marketing
Marketing Collateral
Marketing Communications
Marketing Plans
Mobile Marketing
Press Releases
Social Media
Sop (Standard Operating Procedure)
Trade Shows
Languages:
English
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