Associate Analyst Data Science (Novartis)

5/28/20261 min read

Roles and Responsibilities

Major accountabilities:

  • Responsible for providing secretarial and administrative support.

  • Support the Project Managers in preparation of promotional material for marketing.

  • Ensure the full implementation of the SOP.

  • Issuing monthly reports showing customer satisfaction level.

  • Update distributors database -Ensure the accurate and timely completion of all reports.

  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.

  • Distribution of marketing samples (where applicable)

Key performance indicators:

  • Customer satisfaction

  • Delivery on time

Minimum Requirements:

Work Experience:

  • Working experience within the pharmaceutical industry

  • Market and customer intelligence

  • Market Knowledge and Network is desirable

  • Patient/client driven with excellent communication skills

Skills:

  • Administrative Assistance

  • Adobe InDesign

  • Advertising Campaigns

  • Business Networking

  • Communication Skills

  • Curiosity

  • Customer Retention

  • Digital Marketing

  • Marketing Collateral

  • Marketing Communications

  • Marketing Plans

  • Mobile Marketing

  • Press Releases

  • Social Media

  • Sop (Standard Operating Procedure)

  • Trade Shows

Languages:

  • English

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