job title:patient care advisor(indegene.)

Role: Patient Care Advisor
Description: The Field Counsellor will work with the PSP team to support patient enrolment in the program and adherence towards prescribed therapy.

• Counsel patients for improved health related outcomes basis the pre-defined touchpoints.

• Report adverse event/ market complaints as per the SOP.

• Connect with patients in regular intervals as per the laid-out touchpoints.

• Responsible to track and ensure patient adherence to the therapy.

• Manage the compliance and adherence of patients enrolled.

• Review and take approvals for financial deviations

• Should be able to empathize with patients

• Provide patient support by coordinating with other stake holders

• Ensure patient data entry in CRM tool with required details to be filled as per brand requirement

• Handle patient queries and providing response from pre-defined FAQs
  Desired Profile:

• Similar experience of 6 months to 1 year overall in patient counselling skills

• Education: B. Pharma, BSc / Any similar Life science graduate

• Working knowledge of MS Office