Site Services Specialist 1 (Icon)

5/26/20261 min read

Roles and Responsibilities

Key responsibilities include:

  • Providing logistical and operational support to clinical trial sites, ensuring timely and efficient delivery of materials and supplies.

  • Assisting in resolving site-related issues, troubleshooting operational challenges, and ensuring adherence to study protocols.

  • Collaborating with cross-functional teams to ensure seamless communication between trial sites and ICON teams.

  • Tracking site performance metrics and providing reports to support study timelines and goals.

  • Ensuring compliance with Good Clinical Practice (GCP) and applicable regulatory requirements across all site activities.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

  • Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.

  • Experience in site management, clinical operations, or a related field is preferred.

  • Strong problem-solving and organizational skills, with the ability to manage multiple tasks and deadlines.

  • Knowledge of clinical trial processes, GCP, and regulatory requirements is a plus.

  • Excellent communication and interpersonal skills, with the ability to work effectively within a cross-functional team.

  • Willingness to travel as required (approximately 1%)

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